(717) 975-8900
Fax: (717) 975-9400

FAQs

How do I make an appointment?

To schedule an appointment with Hematology & Oncology Consultants of Pennsylvania, P.C., please call one of our friendly patient care coordinators at (717) 975-8900 between 8:30AM and 4:30PM.

Who do I call if I have an emergency?

  • If you are experiencing a medical emergency such as chest pain, shortness of breath or loss of consciousness, immediately call 911.

  • If you are undergoing chemotherapy, have low blood counts, and have a fever, immediately call (717) 975-8900.  During the day our staff will triage your call.  During off-hours, our professional answering service will contact the doctor on call.
  • If you are experiencing a non-life threatening medical problem, please call the office at (717) 975-8900 between 8:30AM and 4:30PM.  Please call as early in the day as possible so that proper arrangements can be made.

Will I be seeing a doctor?

Yes. We have 4 board-certified physicians that see our patients. 

Will I be seeing the same doctor?

Because cancer treatment is very complex, we feel that it is important for you to see the same physician at each visit.

I am having problems since my chemotherapy.  What should I do?

I don’t have cancer.  Why am I coming to your practice?

Our doctors also see patients will blood problems such as, but not limited to, anemias, thrombocytopenias, hemophilia, hemochromatosis, blood clots, and bleeding clots. We also assist other medical professionals managing patients for certain procedures and surgeries that may place them at risk for a blood problem.

What will my medical insurance cover?

We have experienced financial counselors in our business office, (717) 975-8954, who can assist you in understanding your insurance coverage and your financial responsibilities. They can work with you in making payment arrangements if necessary.

What is cancer?

Cancer is not one disease, but rather a group of diseases where abnormal cells divide and grow without control.  These abnormal (cancerous) cells can invade nearby tissues and spread (metastasize) through the blood and lymphatic systems to other parts of the body.  Because each type of cancer is different and even the same type of cancer can affect different people in different ways, our doctors will closely review your case and customize your treatment for optimal results.

What causes cancer?

Cancer develops when a cell’s DNA, the substance that regulates all of its activity, is damaged.  Most of the time that DNA is damaged, the body is able to repair it.  When the body is unable to repair the DNA, the cell becomes abnormal (cancerous).  Some people inherit damaged DNA, which causes "hereditary" cancers.  However, far more often, environmental factors and individual behaviors such as sun exposure, alcohol use, smoking, diet, etc. cause the damage to the DNA.

What are risk factors for cancer?

A risk factor is anything that increases a person’s chance of getting a disease.  Although risk factors often influence the development of cancer, most do not directly cause cancer.  Some people with multiple risk factors never develop cancer, while others with no known risk factors do.  In addition to factors we cannot change, such as gender, race, age, and family, there are risk factors we can modify like alcohol use, smoking, sun exposure, and diet.  Knowing your risk factors and talking about them with your doctor may help you make more informed lifestyle and health care choices.

Answers to common dispensary questions.